Who owns information, then owns the world, and information is people. And very often, how effective we can communicate with people, it depends on when and what information we will receive.
Do we know how to communicate? It would seem that what is complicated, but in everyday life very often communication comes down to the usual three, when in fact we listen to the interlocutor in a half and do not hear that he wants to tell us. That is why there are so many misunderstandings due to the fact that people simply understood each other.
In communication, the most important thing is politeness and attentiveness in relation to the interlocutor.
Politability is different. Agree that such words as “thank you” and “please” can be said with different intonation. After all, you can thank you mentally, with a smile, you can carelessly, and sometimes thank you so that it would be better not to thank you at all.
The situation is even more complicated with attentiveness. After all, attentiveness also implies interest in saying that a person says, and not everyone understands this. Often we don’t even think about what to listen to in our way to our manner of listening or not to attach importance to what a person says, we can seriously offend him.
It is worth remembering more often how much attention to us is important for us – our interlocutor wants the same attention to ourselves, regardless of who he is a child, mother, colleague or just familiar.